Please setup and test your workstation at least two business days in advance of your SIM to allow time for troubleshooting.

For technical assistance, please call 352-594-5405 (available Monday-Friday 8:00AM-5:00PM ET).

Step 1: Setup Workstation to Minimum Requirements

• Operating System: We are only able to deliver the SIM using the Microsoft Windows operating system or Windows Parallels for Mac.
• Hardware (PC) Requirements: 
  • CPU: 1GHz Intel processor, or faster
  • Memory (RAM): 8GB
  • Monitors: Two 19” monitors w/ 1280 X 1024 (4:3) or 1440 X 900 (16:10) resolution. Please note that two monitors are required – one to display the data entry screen and one to display the image viewer. The SIM will not function properly if only one monitor is used.
• Minimum Internet Connection Requirements: At least 20 megabits; Ensure your speed is appropriate via the Speedtest.
• Browser Requirements: Download the latest production release of Mozilla Firefox or Google Chrome. Please note that Internet Explorer is not compatible.
• Allow Cookies: Ensure your Microsoft Windows operating system is set up to allow cookies.
• Enable JavaScript: Enable JavaScript in Mozilla Firefox or enable JavaScript in Google Chrome.

Step 2: Download and Install the Image Viewer (Visage, Thin Client)

• Download and install Visage for Windows. Choose Windows 64-bit, unless you have older 32-bit computer.
• If you are already using Visage, we recommend you install/reinstall the latest version of the Visage Thin-Client.
• Note: All previous versions of Visage must be uninstalled, before installing the newest version of Visage.
  

  ---

Step 3: During the “Client Login” Process, Fill in the Server Name Only (cpv-visage.acr.org)

• Do not fill in a User name or Password.
• Select “Auto Launch” hyperlink to proceed to the next step

Step 4: During the “Auto Launch” Process, Check the Applicable Boxes  

• “Start Auto Launch Server when I log into the system”
• “For All Users”
• “Run Auto Launch Server (server is currently running)”
• Select “Ok” to proceed to the next step

Step 5: Turn Off Pop-Up Blockers

• Disable Pop-Up Blockers: Pop-up blockers must be disabled so that pop-ups will be allowed. Turn off browser pop-up blockers in Mozilla Firefox or turn off browser pop-up blockers in Google Chrome. If a Google toolbar has been installed, you will also need to turn off Google Toolbar pop-up blockers.
• REMINDER: Internet Explorer is NOT supported

Step 6: Test Your Workstation 

• Open Google Chrome or Firefox and log into the SIM Website: 3s.acr.org/widi
• Login using your ACR username and password
  • If you do not remember your ACR credentials, navigate to ACR.org, click on MyACR and reset your password.  Your username will be included in the password reset email.
• Select Emergency Trauma
  • General
    • System Check
• Click on any of the cases to automatically launch the image viewer
• Confirm that the image viewer launches and that cases are scrolling properly with no lag or latency

Step 7: Taking the SIM

• Once you have tested your workstation and confirmed your scheduled SIM date and time you will follow these directions to access the SIM.
• Open Google Chrome or Firefox and log into the SIM Website: 3s.acr.org/widi
• Login using your ACR username and password
• Select General Radiology
  • General
    • Nines SIM 2020 Part 1
    • Nines SIM 2020 Part 2
• Click on any of the cases to automatically launch the image viewer
• Once you finish all cases, click on the orange Submit button in the upper right corner.  Sign out after submitting your SIM.
• If you encounter technical issues at any time, please contact the WIDI SIM Team immediately at 352-594-5405.